We guarantee our hardware against structural defects for 5 years from the date of purchase. Defects in finishes, materials and workmanship are guaranteed for 12 months from the date of purchase.
We craft all of our hardware in solid Brass, nothing else! We want to remind you this beautiful material is susceptible to some natural discolouration over time when exposed to air.
All our brass is double coated with high grade lacquer to protect the integrity of finish, but even this has limitations and may wear with varying amounts of use and environmental factors. Whilst brass will last for many years, the lacquered finish cannot be guaranteed unconditionally.
So we recommend you embrace the beauty of your brass hardware's natural colour over the years...after all you are buying the real solid deal!
*This product may wear more quickly when exposed to the elements. This includes coastal environments, high humidity, rainfall and wind. We do not recommend that this product be used in these conditions as change in finish due to environmental exposure is not covered under warranty.
For full terms, please review our Warranty via the link below.
Lo & Co will replace any warranty claim at its discretion.
LO AND CO WARRANTY
